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Question

Pre-ordered Pixel 9 Pro with a data plan, when will I start being charged for the data plan?

  • March 29, 2025
  • 1 reply
  • 42 views

Hi, I pre-ordered a Pixel 9 Pro with an unlimited data plan on 28/03/25, it says that the phone will be available on 22/05/25. I have already received an email with my E-SIM and contract summary. When will I start being charged for the plan?

Obviously I can not use the data plan until the phone arrives and the phone sale was part of the contract, so will my contract/payments start from when the phone is shipped, and therefore only be charged from that date?

I have scoured the FAQs but not found any information on this in particular -  the help chat agent first told me that I would be charged immediately as I have received a confirmation email but then backtracked and said I would only start paying from when my phone was delivered and the E-SIM is activated. Any help is appreciated.

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1825 replies
  • March 31, 2025

@Smally13 -

As your eSIM has been sent to your email, it means your phone has been dispatched. I expect DPD to deliver it today or tomorrow, and they will send you updates along the way. Thanks!

Edit: FYI, your Contract Start Date is 29/03/25.