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Premium rate Text Messages


SteveT100
New
 Contributor

Over the past couple of months my bill shows premium rate text messages every few days at around 5pm at a cost of £1.50 each time. Checking my “recent” telephone calls I have received no such texts. I have tried using the iD lookup for the short form number which is 78484 but this doesn’t give details of the company involved. This is costing me a great deal of money ….. how can I stop it?

Best answer by Tom

Hi ​@SteveT100 

 

I’d recommend the same from ​@MZone above if this is not a number/service you wish to use.

 

https://www.idmobile.co.uk/help-and-support/premium-rate-services

 

Tom

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MZone
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  • Platinum 
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  • 1045 replies
  • April 25, 2025

Have you tried replying STOP ALL


SteveT100
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  • 2 replies
  • April 25, 2025

I have not received any messages so unable to reply!!! If such messages were flagged up as spam of course, they may have been blocked without being opened!


MZone
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  • 1045 replies
  • April 25, 2025

Text STOP ALL to that number 78484


SteveT100
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  • 2 replies
  • April 25, 2025

Have tried that. We will see if it works. Many thanks for your help.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • April 25, 2025

Hi ​@SteveT100 

 

I’d recommend the same from ​@MZone above if this is not a number/service you wish to use.

 

https://www.idmobile.co.uk/help-and-support/premium-rate-services

 

Tom