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Question

random extra charges

J
New
 Contributor

My phone bill is £8 and is showing up as £9.51 but I can’t see where these extra charges have amassed from how do I sort this thanks

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12036 replies
    • March 12, 2025

    Probably best to contact iD customer service for a web chat about your bill, ​@Jayogunwale.

    iD Mobile

    The iD advisers work until 8pm on weekdays - just tell their 24/7 chatbot you’d like to “talk to a person”.

    Forum member (non-iD)
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 2941 replies
    • March 12, 2025

    Hey there ​@Jayogunwale, we hope the kind advice from ​@Jayogunwale has been able to help.

     

    If you’ve not managed to get in touch, and still need help, please let us know.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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