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Syed Zaidi

  • March 19, 2025
  • 1 reply
  • 12 views
K
Community Member

I have paid my bill but my account is still in suspension 

Best answer by Matthew T

Hey ​@KazimZaidi. We had an issue with payments yesterday. This issue has been resolved by the team, and they’re currently processing the backlog. We expect the payments to process by midday today and your bar will be subsequently lifted.

If multiple payments have been taken, you’ll need to contact us: https://www.idmobile.co.uk/live-chat

Type ‘Speak to someone’ to connect to an agent.

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    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1857 replies
    • Answer
    • March 19, 2025

    Hey ​@KazimZaidi. We had an issue with payments yesterday. This issue has been resolved by the team, and they’re currently processing the backlog. We expect the payments to process by midday today and your bar will be subsequently lifted.

    If multiple payments have been taken, you’ll need to contact us: https://www.idmobile.co.uk/live-chat

    Type ‘Speak to someone’ to connect to an agent.

    iD Community Manager

    Reply.


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