Skip to main content
Solved

Syed Zaidi

  • March 19, 2025
  • 1 reply
  • 13 views
K
Community Member

I have paid my bill but my account is still in suspension 

Best answer by Matthew T

Hey ​@KazimZaidi. We had an issue with payments yesterday. This issue has been resolved by the team, and they’re currently processing the backlog. We expect the payments to process by midday today and your bar will be subsequently lifted.

If multiple payments have been taken, you’ll need to contact us: https://www.idmobile.co.uk/live-chat

Type ‘Speak to someone’ to connect to an agent.

    1 reply

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • Answer
    • March 19, 2025

    Hey ​@KazimZaidi. We had an issue with payments yesterday. This issue has been resolved by the team, and they’re currently processing the backlog. We expect the payments to process by midday today and your bar will be subsequently lifted.

    If multiple payments have been taken, you’ll need to contact us: https://www.idmobile.co.uk/live-chat

    Type ‘Speak to someone’ to connect to an agent.

    iD Community Manager

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement