Hello

I travelled to Morocco on Friday, arrived in Marrakesh and quickly discovered that my data roaming didn’t cover.

I received the standard text at 18.41 informing me that I’ve started using chargeable services etc etc (my bad).

Then almost 30 seconds later I received a text that I’ve now used 80% of my credit limit.

Then almost instantly I’d used 100% of my £45 data roaming cap. 

I then received another text telling me I’d used 80%… Three text messages within a minute at a cost of £45. Impressive.

In the meantime I’d been in Morocco for less than 5 minutes. I was still sat in the plane.

I then bought an add-on.

Can anyone explain what happened in those few minutes and if I can expect this expected charge to be reduced?

Thanks