Hi, I’ve just joined iD mobile and on the app there already (less than 1 week in) is an additional charge showing on my live usage for this month - so it’s saying my next bill is currently going to be £xx which is more than the contract… where on earth do you find the live billing / charges?! I always had this with 3 mobile - surely iD have the same as I haven’t used anything outside of usage to my knowledge. Thanks

It’s annoying, but you’ll have to wait for the bill to be generated to see a complete breakdown of your charges.

It’s annoying, but you’ll have to wait for the bill to be generated to see a complete breakdown of your charges.Thanks @WelshPaulfor your response - this seems totally mad as all other providers show your usage / charges in real time. I don’t even know what the charge could possibly be for so how can I ensure I don’t incur more over the next twenty something days until my next bill is generating. Frustrating to say the least! I’ll reach out to customer services today. Thanks

Where can I find live billing cycle charges?

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