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where to find monthly device charge

  • August 30, 2025
  • 3 replies
  • 63 views

Rosanalee
New Contributor

I cannot for the life of me see how much I owe for my phone. I am switching to a sim only plan from a monthly contract plan next month and have just upgraded (to a 2 year sim only plan). I wanted to know what my balance remaining for the actual phone/device is; however, all my bills combine the line rental with the cost of the actual phone. Is there any way of finding out the separated amounts? Thanks 

Best answer by Tyler C

Hi there ​@Rosanalee, the device and contract are all intertwined, there isn’t a separate charge for the phone and contract. It’s all one contract if you purchased a handset plan.

 

Thanks,

Tyler

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 2, 2025

Hi there ​@Rosanalee, the device and contract are all intertwined, there isn’t a separate charge for the phone and contract. It’s all one contract if you purchased a handset plan.

 

Thanks,

Tyler


Rosanalee
New Contributor
  • Author
  • New Contributor
  • September 2, 2025

Thanks Tyler. That makes sense!


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 4, 2025

You’re very welcome ​@Rosanalee!

 

Thanks,

Tyler