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where to find monthly device charge

  • August 30, 2025
  • 3 replies
  • 113 views
Rosanalee
New Contributor

I cannot for the life of me see how much I owe for my phone. I am switching to a sim only plan from a monthly contract plan next month and have just upgraded (to a 2 year sim only plan). I wanted to know what my balance remaining for the actual phone/device is; however, all my bills combine the line rental with the cost of the actual phone. Is there any way of finding out the separated amounts? Thanks 

Best answer by Tyler C

Hi there ​@Rosanalee, the device and contract are all intertwined, there isn’t a separate charge for the phone and contract. It’s all one contract if you purchased a handset plan.

 

Thanks,

Tyler

RL

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • Answer
    • September 2, 2025

    Hi there ​@Rosanalee, the device and contract are all intertwined, there isn’t a separate charge for the phone and contract. It’s all one contract if you purchased a handset plan.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Rosanalee
    New Contributor
    • Rosanalee
    • Author
    • New Contributor
    • September 2, 2025

    Thanks Tyler. That makes sense!

    RL
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 4, 2025

    You’re very welcome ​@Rosanalee!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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