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end of contract - how do I cancel it?


Iulia
Community Member

Hello

 My name is Elena Duta and my contact expire next month and I want to close because I don't use anymore .I don't live in Uk

Best answer by Will R

Hi @Iulia,

 

Cancelling your plan shouldn’t be difficult at all. Please click here to see all the relevant information on how to get that sorted.

 

If you find you still require assistance, please let us know and we’ll be happy to provide it.

 

Will

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3 replies

Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • October 24, 2020

Hi @Iulia,

 

Cancelling your plan shouldn’t be difficult at all. Please click here to see all the relevant information on how to get that sorted.

 

If you find you still require assistance, please let us know and we’ll be happy to provide it.

 

Will


Courtney240403
Community Member

How can I find out when my contract ends


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 29, 2020

Hello @Courtney240403,

Text INFO to the number 85075 to be given an estimated cost for cancelling.

If it’s £0.00 or your monhtly line rental you’ll be close to the last month of your contract or your contract will have ended.

Let us know if you need any help.

 

Mohammed