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How do i disconnect?

  • 4 August 2020
  • 1 reply
  • 38 views

Hi. I bought an id connection for my son a couple of years ago. I have no idea of the details or log in credentials (it is in my name). My son has not used it for a year as he has an unlimited everything phone from a different provider. We have had the reminder to renew the contract or cancel but I cannot log in and can not get to speak to a human being. How do I disconnect. I have cancelled the direct debit. 

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Best answer by Ryan 5 August 2020, 17:08

Hi @Jim-Bob,

You can find ways of cancelling the plan by viewing our cancellation options here. If you need further support, please let us know.

Ryan

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Userlevel 6
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Hi @Jim-Bob,

You can find ways of cancelling the plan by viewing our cancellation options here. If you need further support, please let us know.

Ryan

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