Hi. I bought an id connection for my son a couple of years ago. I have no idea of the details or log in credentials (it is in my name). My son has not used it for a year as he has an unlimited everything phone from a different provider. We have had the reminder to renew the contract or cancel but I cannot log in and can not get to speak to a human being. How do I disconnect. I have cancelled the direct debit.
Best answer by Ryan
Hi
You can find ways of cancelling the plan by viewing our cancellation options here. If you need further support, please let us know.
Ryan
