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Capping data

  • September 1, 2018
  • 1 reply
  • 436 views

JaneA
Community Member
My daughter has just got this with her first phone but it appears that you can only cap data at £5 over limit. I’m not happy 🤨 . Surely there is a way of capping data so she doesn’t go over at all 🤷‍♀️

Best answer by Mohammed H

Hello @JaneA,

I've moved your topic to the section: Bills, allowances, charges & capping

The current lowest cap is £5.00. We've previously fed this back. There's a discussion below regarding this.
https://community.idmobile.co.uk/bills-allowances-charges-capping-21/why-can-t-we-cap-at-0-327

There are already many topics that have already been answered regarding this. Please use the search function next time before creating a topic.

Mohammed
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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 4, 2018
Hello @JaneA,

I've moved your topic to the section: Bills, allowances, charges & capping

The current lowest cap is £5.00. We've previously fed this back. There's a discussion below regarding this.
https://community.idmobile.co.uk/bills-allowances-charges-capping-21/why-can-t-we-cap-at-0-327

There are already many topics that have already been answered regarding this. Please use the search function next time before creating a topic.

Mohammed