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Add a plan in online account

M
Community Member

Hi,

How do I add a second plan to my online account? I have 2 Sims for different family members and would like to see them both in my online account. I can see the one I used to setup the account but can't see an 'add plan' option on the website.

I've seen the topic covering add it in the app but doesn't help me.

Thanks.

Best answer by Kash

Hi @Meganmob23,

Welcome to the Community!

Please can you try via your iD Mobile app?

If you have any issues, please let us know.

 

Kash

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    4 replies

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8193 replies
    • Answer
    • April 1, 2024

    Hi @Meganmob23,

    Welcome to the Community!

    Please can you try via your iD Mobile app?

    If you have any issues, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    C
    New
 Contributor
    • Chris Loftus
    • New
 Contributor
    • 2 replies
    • July 12, 2024

    I have an account with you and want to transfer a new number over from another supplier can it be added to my existing account 

    C
    New
 Contributor
    • Chris Loftus
    • New
 Contributor
    • 2 replies
    • July 12, 2024

    have an account with you and want to transfer a new number over from another supplier can it be added to my existing account 

    Kash
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash
    • iD Mobile Employee
    • 8193 replies
    • July 29, 2024

    Hi @Chris Loftus,

    Welcome to the Community!

    If you have an iD Mobile account and want to add a plan, you can follow the below:

     

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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