Have all of my minutes
Calling my mums mobile number
Have a cap set up
The message says I can't connect because I don't have cap.
Solved
Can't make outgoing calls
Best answer by andewhite
Perhaps you’re unlucky enough to be being affected by current call issues,
This topic has been closed for replies.
+26Perhaps you’re unlucky enough to be being affected by current call issues,
+24Hi
Welcome to the Community!
Please can you restart your handset and let us know how you get on?
The call issue earlier today has been resolved but this seems like a different issue.
What is the cap on your account at the moment?
Kash
Can’t make out going calls
Switched phone on and off still can’t make calls
Thank you for reaching out to us here on the community.
We are sorry to hear you are experiencing issues when attempting to make calls.
Can you please check that you have allowance remaining? Also if the call is chargeable, please check if you have a spend cap in place preventing the call.
Are you having any issues with texts and data?
Thanks,
Nat
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