I’m unable to reply to a text from Barclays checking whether a transaction is fraud or not with a simple Y or N. It keeps stating failure to send.
Tried raising this on live chat and got nowhere.
Please advise
Solved
Can't reply to Barclays fraud short number 60183
Best answer by Rygella
Thank you for suggestion. Managed to sort contacting Barclays direct, who say its a quirk their end and it comes up as a premium number but they don’t actually charge for it.
This topic has been closed for replies.
Hi
Please can you try to increase your spend cap limit through your iD app and see if you are able to reply to the message from the bank once done?
-Mohsin
Thank you for suggestion. Managed to sort contacting Barclays direct, who say its a quirk their end and it comes up as a premium number but they don’t actually charge for it.
Thanks
That’s really useful to know. So did they ask you to do anything, or did they just flick a switch on their end or something?
Will
No unfortunately I had to phone them up and wait ages to get through and they sorted my account. No resolution to the short code as this was time limited to response.
Thank you for updating us on that
Feel free to message us if you have any further issues.
-Mohsin
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