I have been trying to register and logon to the app but my details are not being recognised despite me entering them correctly. When I try the live chat I keep getting an u available message. I am a brand-new customer and if this is the level of service before I’ve even activated Meysam then I won’t be with them long.
Solved
cant log on to my account
Best answer by Tom
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
This topic has been closed for replies.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+24Hi
Glad to hear that this is resolved.
If you require further assistance, please let us know.
Kash
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