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cant login, cant retrieve detail please help

  • September 24, 2023
  • 3 replies
  • 122 views

password reminder  wont work, i have some details incorrect, please help

Best answer by Tom

Hi @robert sowray 

 

Have you registered an account before? You’ll need to register an iD Mobile app/website account before resetting the password, please let us know if you have registered an account and are still having issues resetting the password.

 

Tom

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • Answer
  • September 26, 2023

Hi @robert sowray 

 

Have you registered an account before? You’ll need to register an iD Mobile app/website account before resetting the password, please let us know if you have registered an account and are still having issues resetting the password.

 

Tom


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 Contributor
  • 1 reply
  • September 26, 2023

Thanks, registered , all working now


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 29, 2023

Hi @robert sowray,

Glad to hear that this is resolved.

If you require further assistance, please let us know.

 

Kash