Skip to main content
Solved

cant login, cant retrieve detail please help

  • September 24, 2023
  • 3 replies
  • 122 views
R
New
 Contributor

password reminder  wont work, i have some details incorrect, please help

Best answer by Tom

Hi @robert sowray 

 

Have you registered an account before? You’ll need to register an iD Mobile app/website account before resetting the password, please let us know if you have registered an account and are still having issues resetting the password.

 

Tom

View original
    This topic has been closed for replies.

    3 replies

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8484 replies
    • Answer
    • September 26, 2023

    Hi @robert sowray 

     

    Have you registered an account before? You’ll need to register an iD Mobile app/website account before resetting the password, please let us know if you have registered an account and are still having issues resetting the password.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
    New
 Contributor
    • robert sowray
    • Author
    • New
 Contributor
    • 1 reply
    • September 26, 2023

    Thanks, registered , all working now

    Kash M
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • September 29, 2023

    Hi @robert sowray,

    Glad to hear that this is resolved.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement