Solved
Data Roaming - Fuerteventura
My mobile data wont work in fuerteventura but my messages and calls will, I assumed it would work as it is a spanish island, I have roaming turned on in both ID and phone settings so im not sure what to do?
Best answer by terrywebbs
Welcome to the ID Community,
Bit of a long shot, can you try turning the mobile off and back on, this can resolve 80% of issues...
...then check the apn settings as below, this is probably what needs adjusting.
Manual APN Settings
Name iD
APN id
Username leave blank
Password leave blank
MMSC http://mms.um.idmobile.co.uk:10021/mmsc
MMS Proxy mms.idmobile.co.uk
MMS APN Username leave blank
MMS APN Password leave blank
MMS Port 8799
Let us know if you still have problems and what phone you are using. If it's an iPhone, resetting the network settings may be required.
View originalBit of a long shot, can you try turning the mobile off and back on, this can resolve 80% of issues...
...then check the apn settings as below, this is probably what needs adjusting.
Manual APN Settings
Name iD
APN id
Username leave blank
Password leave blank
MMSC http://mms.um.idmobile.co.uk:10021/mmsc
MMS Proxy mms.idmobile.co.uk
MMS APN Username leave blank
MMS APN Password leave blank
MMS Port 8799
Let us know if you still have problems and what phone you are using. If it's an iPhone, resetting the network settings may be required.
This topic has been closed for replies.
Welcome to the ID Community,
Bit of a long shot, can you try turning the mobile off and back on, this can resolve 80% of issues...
...then check the apn settings as below, this is probably what needs adjusting.
Manual APN Settings
Name iD
APN id
Username leave blank
Password leave blank
MMSC http://mms.um.idmobile.co.uk:10021/mmsc
MMS Proxy mms.idmobile.co.uk
MMS APN Username leave blank
MMS APN Password leave blank
MMS Port 8799
Let us know if you still have problems and what phone you are using. If it's an iPhone, resetting the network settings may be required.
Bit of a long shot, can you try turning the mobile off and back on, this can resolve 80% of issues...
...then check the apn settings as below, this is probably what needs adjusting.
Manual APN Settings
Name iD
APN id
Username leave blank
Password leave blank
MMSC http://mms.um.idmobile.co.uk:10021/mmsc
MMS Proxy mms.idmobile.co.uk
MMS APN Username leave blank
MMS APN Password leave blank
MMS Port 8799
Let us know if you still have problems and what phone you are using. If it's an iPhone, resetting the network settings may be required.
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