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Question

Data Roaming Not Working in Germany


Debbie G
Community Member

I've arrived in Germany. I use a Pixel6. I've enabled data roaming on my phone. But, it's still not working. The iD guidance says to click on a link for APN settings (only "manual settings" address available, but doesn't tell you what to do with that info. I've never had a data roaming issue before. Any help gratefully received as I can't leave my hotel room without this (it's my map & translator)

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2 replies

  • Community Member
  • 0 replies
  • April 13, 2022

Looks like the best network to connect to whilst roaming in Germany is o2 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12380 replies
  • April 13, 2022
Debbie G wrote:

I've arrived in Germany. I use a Pixel6. I've enabled data roaming on my phone. But, it's still not working. 

Hello @Debbie G,

The iD Mobile roaming partners in Germany are: O2 and Telekom.

Try turning off your phone for 10 minutes.
When you turn it on again, try manually selecting the network.

The “How do I ensure roaming is set up?” community article has got a “Check your APN settings” section, with details for manually changing APN settings.

On your Pixel 6 try looking for this under Settings > Network and Internet > Mobile Network.

Anyway good luck.