Skip to main content
Solved

direct debit


Hello, I’ve recently just set up with ID. My number is set to change over on Friday. Is someone able to let me know when the first direct debit goes out. I have tried looking for a live chat but unsuccessful. Thanks 

Best answer by Tom B

Hi @Jbailey 

 

Your first direct debit is charged 2 weeks after the contract begins, then monthly from that date.

 

Tom

View original
This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12432 replies
  • April 30, 2024

You usually get an email several days before your direct debit payment is due to be collected, @Jbailey

The iD Live Chat service is at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.


Tom B
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • Answer
  • May 2, 2024

Hi @Jbailey 

 

Your first direct debit is charged 2 weeks after the contract begins, then monthly from that date.

 

Tom