e SIM email not received

Hi I signed up day before yesterday but still haven't received my eSim qr code email.

Anyone know how can I request this? How to you contact customer services?

Thanks

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+24

Thanks.

iD Community Manager

I haven't received any email with a QR code or sim card with my phone could you please help

+25

Sorry to hear this, are you sure an eSIM was ordered?

It may be best to pick up a physical replacement SIM card via your local Currys store.

Tom

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Hi Tom. Thanks for your reply. I've managed to get it sorted through the online chat.

+25

Glad to hear the live chat were able to help.

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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