I wanted to keep my number but the number provided by ID mobile is STILL showing in my iPhone and despite turning off iMessage AND FaceTime, it still won’t let me delete it!! I’m getting annoyed now that I can’t get to speak to a customer service agent
Solved
im unable to delete id provided number iphone
Best answer by Kash M
Hi
I would advise to try the below:
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.
Kash
This topic has been closed for replies.
+24Have you tried a network reset?
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
+24Hi
Welcome to the Community!
Just checking if you still require assistance with this?
It may be worth removing the SIM and reinserting it, then resetting your network settings.
Kash
Having a similar issue and have tried everything suggested and nothing lets me change from my IDPhone number to my old number
+24Hi
I would advise to try the below:
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.
Kash
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.