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in house number switch

Pete Wright
Community Member

I have 2 sims 1payg 1contract.

i want to cancell the payg but swap the number to my contract is this possible

 

Best answer by andewhite

Unfortunately @Pete Wright, iD Mobile can’t / won’t switch a number from one iD account to another iD account. 

To move the number you want to keep to your iD contract, you’ll need to switch away to another network, and then switch back to the iD contract.

 

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andewhite
Platinum 
Contributor
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  • andewhite
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Contributor
  • 12550 replies
  • Answer
  • May 24, 2024

Unfortunately @Pete Wright, iD Mobile can’t / won’t switch a number from one iD account to another iD account. 

To move the number you want to keep to your iD contract, you’ll need to switch away to another network, and then switch back to the iD contract.

 

Forum member (non-iD).
Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8256 replies
  • May 28, 2024

Hi @Pete Wright,

Welcome to the Community!

It looks like @andewhite has answered your query.

If you require further assistance, please get back to us here.

 

Kash

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