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Just placed an order but I need my new ID mobile number to use the PAC code. didnt let me add it at checkout

Immy1894
Community Member

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I ordered a new phone contract that was processed but I don't have the new iD mobile number and I need to to use my PAC code that runs out soon!

Best answer by andewhite

Hey @Immy1894, just pop the iD SIM that came with your new handset into a phone, then call or text a friend or family member, who should be able to give you your initial iD mobile number.

🤞

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    4 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
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    • 12353 replies
    • Answer
    • October 4, 2023

    Hey @Immy1894, just pop the iD SIM that came with your new handset into a phone, then call or text a friend or family member, who should be able to give you your initial iD mobile number.

    🤞

    Forum member (non-iD).
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8193 replies
    • October 4, 2023

    Hi @Immy1894,

    Welcome to the Community!

    Just checking if you managed to get your number.

    If you still require assistance, you can get back to us here.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Ben Gannon
    New
 Contributor
    • Ben Gannon
    • New
 Contributor
    • 1 reply
    • August 7, 2024

    It's an esim and the mobile hasn't arrived yet, so I should I hold off the number transfer process?

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8193 replies
    • August 13, 2024

    Hi @Ben Gannon,

    I would advise waiting for your handset before processing the number port.

    If you require further assistance, please get back to us.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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