My dad recently lost his phone and has tried to get a replacement sim with no luck. We have tried to set up an online account which he now has but cant add his number as it tries to text it and we don’t have access. is there any other way to connect his number to the account,
Solved
Lost phone ,cannot connect number to account
Best answer by Tom B
Hi
We’d recommend the account holder visiting their local Currys store, picking up a replacement SIM card and activating it here.
Tom
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.