I am unable to connect to ID mobile network at all, no data, phone or texts. I last received a text 6 weeks ago, and have tried restarting my phone and manually selecting a carrier. It always says network registration failed.
i upgraded in October to a Huawei P Smart, and it was working perfectly to begin with...
thanks
Katherine
Solved
Mobile carrier
Best answer by Kbaysan
Thanks for the advice.
i tried the sim in another phone and it didn’t work then either.
Luckily I found the new sim I’d been sent when I upgraded, and that worked! I think the new sim might have been accidentally activated (given it wasn’t really necessary as I had upgraded from iD to iD) and that was why my original sim stopped working.
anyway, all sorted now!
thanks again!
View originali tried the sim in another phone and it didn’t work then either.
Luckily I found the new sim I’d been sent when I upgraded, and that worked! I think the new sim might have been accidentally activated (given it wasn’t really necessary as I had upgraded from iD to iD) and that was why my original sim stopped working.
anyway, all sorted now!
thanks again!
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.