I am unable to connect to ID mobile network at all, no data, phone or texts. I last received a text 6 weeks ago, and have tried restarting my phone and manually selecting a carrier. It always says network registration failed.
i upgraded in October to a Huawei P Smart, and it was working perfectly to begin with...
thanks
Katherine
Solved
Mobile carrier
Best answer by Kbaysan
Thanks for the advice.
i tried the sim in another phone and it didn’t work then either.
Luckily I found the new sim I’d been sent when I upgraded, and that worked! I think the new sim might have been accidentally activated (given it wasn’t really necessary as I had upgraded from iD to iD) and that was why my original sim stopped working.
anyway, all sorted now!
thanks again!
View originali tried the sim in another phone and it didn’t work then either.
Luckily I found the new sim I’d been sent when I upgraded, and that worked! I think the new sim might have been accidentally activated (given it wasn’t really necessary as I had upgraded from iD to iD) and that was why my original sim stopped working.
anyway, all sorted now!
thanks again!
This topic has been closed for replies.
Do you have another iD sim or ThreeUK-using SIM? If so you can try those and see if it’s the SIM or the phone that’s causing the problem.
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Thanks for the advice.
i tried the sim in another phone and it didn’t work then either.
Luckily I found the new sim I’d been sent when I upgraded, and that worked! I think the new sim might have been accidentally activated (given it wasn’t really necessary as I had upgraded from iD to iD) and that was why my original sim stopped working.
anyway, all sorted now!
thanks again!
i tried the sim in another phone and it didn’t work then either.
Luckily I found the new sim I’d been sent when I upgraded, and that worked! I think the new sim might have been accidentally activated (given it wasn’t really necessary as I had upgraded from iD to iD) and that was why my original sim stopped working.
anyway, all sorted now!
thanks again!
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