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my number

Karolina Mueller
New
 Contributor

I change from o2 to id i gave my pac number to keep my old number phone come on wednesday but with id number still i don't have my old number which i want to keep 

Best answer by andewhite

Perhaps something’s gone wrong with your switch id iD, @Karolina Mueller. Forum members like us can’t look at customers accounts, nor switching information. 

Maybe speak to iD support using their iD online Live Chat service.

The advisers work until 8pm on weekdays - the iD chatbot works 24/7.

Tell the chatbot you want to “talk to a person”.  

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    deejay Dixon
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      deejay Dixon
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    2 replies

    andewhite
    Platinum 
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    • andewhite
    • Platinum 
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    • 12550 replies
    • Answer
    • June 14, 2024

    Perhaps something’s gone wrong with your switch id iD, @Karolina Mueller. Forum members like us can’t look at customers accounts, nor switching information. 

    Maybe speak to iD support using their iD online Live Chat service.

    The advisers work until 8pm on weekdays - the iD chatbot works 24/7.

    Tell the chatbot you want to “talk to a person”.  

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 5513 replies
    • July 2, 2024

    Hey there @Karolina Mueller, welcome to Community!

     

    Are you still awaiting your port completion?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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