New to id.
New id number not working. Old number from 3 due to port yesterday and didn’t now disconnected by 3.
Did not get a sim with new phone so put old sim in new phone without success tried to update with eSIM option without success (iphone13).
Cannot register for account with id as it sends text to phone which doesn’t have mobile service registered.
any help greatly appreciated.
Best answer by andewhite
Probably best to use the iD Live Chat service to contact customer support,
The advisers work until 8pm on weekdays - tell the 24/7 chatbot you’d like to “talk to a person”.
+26Probably best to use the iD Live Chat service to contact customer support,
The advisers work until 8pm on weekdays - tell the 24/7 chatbot you’d like to “talk to a person”.
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Thanks,
Nat
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