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Number has transferred for calls but not SMS

1 year ago
May 30, 2024
2 replies
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AWig
New  Contributor
2 replies

I recently joined iDMobile and transferred my number from 3 using the PAC obtained. My number has transferred and shows on the iDMapp and when making calls, but when I send SMS texts my messages appear from an unknown number, not my transferred number. Any suggestions? Thanks

Best answer by Tom

Hi @AWig

Are you still having issues with this?

Have you tried the above suggested network reset?

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

For Samsung;

Settings > General management > Reset > Reset mobile network settings

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

Tom