Solved

PAC code

Submitted PAC code. It’s updated to my previous number on the app but still dials out as my new number, which I don’t want. Any help?

Best answer by Tom

Hi @Adam Pearson

Are you on an iPhone or Android?

Have you tried a network settings reset?

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

For Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

Tom

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+26

Perhaps try removing the iD SIM card from your handset and turn it off overnight, @Adam Pearson.

Tomorrow morning, insert the SIM and restart your phone.

🤞

Forum member (non-iD).

+25