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Partial Port

  • February 16, 2023
  • 1 reply
  • 63 views
Ian Broom
New
 Contributor

My previous number from Tesco was ported yesterday i.e 15th February 2023.

The Tesco contract ceased at 10.30 am but since then I cannot receive any incoming calls or texts.

Please can you help 

Best answer by Kash M

Hi @Ian Broom,

Welcome to the Community!

Can you restart the handset and check the services?

Are you able to send calls and texts?

 

Kash

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    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • Answer
    • February 19, 2023

    Hi @Ian Broom,

    Welcome to the Community!

    Can you restart the handset and check the services?

    Are you able to send calls and texts?

     

    Kash

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