Skip to main content
Solved

Peter upfold1

P
New
 Contributor

Want to upgrade from one sim only contract to another sim only contract that's cheaper. Can I do it without leaving and rejoining ID mobile? 

Best answer by andewhite

Unfortunately @peterupfold, iD Mobile can’t / won’t transfer a number from iD contract to another iD contract. 

To switch the number, you want to keep, to a cheaper iD SIM only contract, you’d need to port out (leave) then port back (rejoin).

 

View original
This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12550 replies
  • Answer
  • June 6, 2024

Unfortunately @peterupfold, iD Mobile can’t / won’t transfer a number from iD contract to another iD contract. 

To switch the number, you want to keep, to a cheaper iD SIM only contract, you’d need to port out (leave) then port back (rejoin).

 

Forum member (non-iD).
Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • Tom
  • iD Mobile Employee
  • 8584 replies
  • June 17, 2024

Hi @peterupfold 

 

You’ll need to be on a plan for at least 6 months before being able to upgrade, it may also be worth checking for plan change options.

 

Please note the above from @andewhite however, if you do decide to purchase a new iD Mobile plan instead, you won’t be able to transfer your number directly across.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement