Skip to main content
Solved

Puk code

Ethan boddy
Community Member
I need a Puk code be caused a block cause I got it wrong

Best answer by Mohammed H

Hello @Ethan boddy,

Welcome to the iD Community.

A topic for this has already been created and answered.

Please use the search function for future queries.

As answered by @Gordo G:

If your SIM has been secured with a PIN, you will be asked to enter the PIN anytime you place the SIM in a different device. If you enter it incorrectly three times, your SIM will automatically be blocked and you'll be asked for a PUK (PIN Unlock Key)"

You can get a PUK from one of their 'Live Chat' agents on their website. (https://www.idmobile.co.uk/).

Gordo


The link for this topic is here: https://community.idmobile.co.uk/ask-a-question-18/blocked-sim-card-186

Please get in touch with us so we can provide you with a PUK code.

Mohammed
View original
This topic has been closed for replies.

7 replies

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • May 2, 2018
Hello @Ethan boddy,

Welcome to the iD Community.

A topic for this has already been created and answered.

Please use the search function for future queries.

As answered by @Gordo G:

If your SIM has been secured with a PIN, you will be asked to enter the PIN anytime you place the SIM in a different device. If you enter it incorrectly three times, your SIM will automatically be blocked and you'll be asked for a PUK (PIN Unlock Key)"

You can get a PUK from one of their 'Live Chat' agents on their website. (https://www.idmobile.co.uk/).

Gordo


The link for this topic is here: https://community.idmobile.co.uk/ask-a-question-18/blocked-sim-card-186

Please get in touch with us so we can provide you with a PUK code.

Mohammed
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
F
Community Member

Hi,  I need help.

A
iD Mobile Employee
  • Aklima R
  • iD Mobile Employee
  • 1139 replies
  • April 22, 2020

@fadumo abdillahi diriye 

Please could you provide more details?

 

Regards 

Aklima

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
B
Community Member
  • barbara1948
  • Community Member
  • 0 replies
  • April 24, 2020

*** Removed by Admin to protect customers information ***

 

Will R
iD Mobile Employee
  • Will R
  • iD Mobile Employee
  • 4103 replies
  • April 25, 2020

Hi @barbara1948 , I’ve removed your post, as you put quite a lot of your own sensitive data there, which we wouldn’t want falling into the wrong hands. I’ll drop you a PM now with more info about how to get your query resolved.

 

Cheers,

Will

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Callum Nicol
Community Member
  • Callum Nicol
  • Community Member
  • 0 replies
  • August 16, 2021

Hi can I get a PUK code ?

 

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • August 16, 2021

Hi @Callum Nicol,

You can obtain a PUK code by contacting our Live Chat Team here and then asking to “speak to an agent”. Please let us know how you get on.

Ryan

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
M
1 person likes this
  • M
    Maddz0212

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement