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register in app


Joshua Hull
Community Member

Hi, hi I want to register my account so I can control my SIM, but it wants my Id mobile number? So I guess I have to wait for my SIM to arrive, when will that be? I ordered it yesterday 

Best answer by andewhite

iD say it takes 3-5 working days - from the date of dispatch - for a SIM card to arrive @Joshua Hull

SIM cards are sent by Royal Mail, without tracking. 
The date of dispatch is normally the same date as the order complete email from iD.

 

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andewhite
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  • October 25, 2023

iD say it takes 3-5 working days - from the date of dispatch - for a SIM card to arrive @Joshua Hull

SIM cards are sent by Royal Mail, without tracking. 
The date of dispatch is normally the same date as the order complete email from iD.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • October 26, 2023

Hi @Joshua Hull 

 

To register an iD Mobile app/website account we’d recommend awaiting for the SIM card to arrive.

 

SIM only orders are sent via Royal Mail and received within 3-5 working days.

 

Tom