Solved

safe search

Remover safe search

Best answer by Lauren K

Hi @Donald Piers Carmichael Thomas, are you able to confirm if you’re still having an issue with your adult content filter settings?

If so, and if you don’t have access to the iD app/account to amend, you can contact our live chat team for this to be adjusted manually.

If you type into the chat box ‘speak to an agent’, or select this option, you’d be put through to a live advisor.

-Lauren

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An issue clearly and my edge browser has defaulted to Strict in Safe Search!!! Come on ID sort it!!

+19

Hi @Donald Piers Carmichael Thomas, are you able to confirm if you’re still having an issue with your adult content filter settings?

If so, and if you don’t have access to the iD app/account to amend, you can contact our live chat team for this to be adjusted manually.

If you type into the chat box ‘speak to an agent’, or select this option, you’d be put through to a live advisor.

-Lauren

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

2 replies