Solved
Sim only
I have a sim only contract. Can I change to a new deal and keep my number.
Best answer by Mohammed H
Hey @Simonemery ,
That's correct!
If you change your plan in the iD app/MyAccount, it'll keep the same number you have and put you on a new plan within 24-hours.
You'll get a pro-rata allowance for that month but you'll get your full allowance when your next bill date is.
Hope this helps.
Mohammed
View originalThat's correct!
If you change your plan in the iD app/MyAccount, it'll keep the same number you have and put you on a new plan within 24-hours.
You'll get a pro-rata allowance for that month but you'll get your full allowance when your next bill date is.
Hope this helps.
Mohammed
This topic has been closed for replies.
Hey @Simonemery ,
That's correct!
If you change your plan in the iD app/MyAccount, it'll keep the same number you have and put you on a new plan within 24-hours.
You'll get a pro-rata allowance for that month but you'll get your full allowance when your next bill date is.
Hope this helps.
Mohammed
That's correct!
If you change your plan in the iD app/MyAccount, it'll keep the same number you have and put you on a new plan within 24-hours.
You'll get a pro-rata allowance for that month but you'll get your full allowance when your next bill date is.
Hope this helps.
Mohammed
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