Are ID refunding any money from last weeks network crash ?
I've heard Three are offering up to £10.
Solved
system down
Best answer by Mohammed H
Hello
We are aware there were issues with the network recently and we are sorry that you experienced difficulties in using your service.
Our contact centre is handling any individual customer cases, so if you’d like your complaint to be looked into further please contact our Customer Services team via webchat or phone.
Our contact details are available at http://www.idmobile.co.uk/contactus.
If you are still experiencing issues with your signal, we recommend either restarting your phone or switching airplane mode on and off.
Mohammed
This topic has been closed for replies.
Hello
We are aware there were issues with the network recently and we are sorry that you experienced difficulties in using your service.
Our contact centre is handling any individual customer cases, so if you’d like your complaint to be looked into further please contact our Customer Services team via webchat or phone.
Our contact details are available at http://www.idmobile.co.uk/contactus.
If you are still experiencing issues with your signal, we recommend either restarting your phone or switching airplane mode on and off.
Mohammed
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