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trouble sending photos in messages

P
Community Member

I don’t mind paying for sending photos via messaging but they fail to send. Any solutions please???

Best answer by andewhite

The photo must be less than 300KB in size, @Patricia Vee. 

This a limitation when sending an MMS on the iD Mobile network. Other UK service providers have similar limitations.

WhatsApp, Google Messages (when using RCS), and iMessage allow you to send larger photos.

Alternatively, just email your photos instead.

 

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    andewhite
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    • andewhite
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    • 12545 replies
    • Answer
    • May 3, 2024

    The photo must be less than 300KB in size, @Patricia Vee. 

    This a limitation when sending an MMS on the iD Mobile network. Other UK service providers have similar limitations.

    WhatsApp, Google Messages (when using RCS), and iMessage allow you to send larger photos.

    Alternatively, just email your photos instead.

     

    Forum member (non-iD).
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8256 replies
    • May 4, 2024

    Hi @Patricia Vee,

    Welcome to the Community!

    I hope that @andewhite has answered your query.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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