Hi when I call the voicemail on my phone and enter my phone number and then the hash key it says your mailbox has not been setup fully. I have tried switching voicemail off and on the iD Mobile app but the problem still persists. Could you help me?
Solved
Voicemail not set up fully
Best answer by andewhite
Federico Sirolla wrote:
I am currently abroad. I have been dialling 123, if I stay on the line it says to call your voicemail to setup your mailbox but I am calling the voicemail so I don’t know what to do.
Is me being abroad the cause of this problem?
I don’t think you can setup iD Mobile voicemail when you’re abroad - it needs to be setup when you’re in the UK
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