My direct debit has failed and I'm wanting to pay using my friends debit card the funds are there but it keeps declining payment why???
Solved
wanting to pay my overdue payment with friends debit card
Best answer by andewhite
Michelle Millin wrote:
My direct debit has failed and I'm wanting to pay using my friends debit card the funds are there but it keeps declining payment why???
The address for the iD account needs to match the address the bank has on record for the debit card,
This topic has been closed for replies.
+25
You may need to use a card that belongs to the account holder of the iD Mobile plan you’re attempting to pay for.
Tom
+26Michelle Millin wrote:
My direct debit has failed and I'm wanting to pay using my friends debit card the funds are there but it keeps declining payment why???
The address for the iD account needs to match the address the bank has on record for the debit card,
+24Hi
Welcome to the Community!
I hope that you managed to get your issue resolved.
If you require further assistance, please let us know.
Kash
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