Hi,
I just upgraded to a 70gb 1 month from a 12gb 1 month and within 2 hours (not used) it says the following on my account… 31.6gb used of 44.3gb.
What does this mean? I just paid for 70gb.
Any help would be much appreciated
Thanks
Sarah
Solved
Why is the GB not correct after upgrade. Looks like half has been used within 1 hour!
Best answer by andewhite
Okay
I guess if you have a live chat with ID customer service, the agent should be to explain the pro-rated data allowance.
🤞
This topic has been closed for replies.
+26Okay
I guess if you have a live chat with ID customer service, the agent should be to explain the pro-rated data allowance.
🤞
Forum member (non-iD).
1 person likes this
+24Hi
Welcome to the Community!
The information that
You should be receive the full allowance amount on 12th August when your allowances renew.
Kash
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
I got a 250gb plan but says I've used it all up within 24 hrs....why?
+25Hi
Where does it say you’ve used it all up in 24 hours?
Did you receive a text from us?
Tom
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