How do I set or change my Bill Cap? | iD Mobile Community
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F.A.Q.

How do I set or change my Bill Cap?

  • June 15, 2021
  • 0 replies
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iD Mobile
iD Mobile Employee

Bill Capping is a handy feature included with all iD Mobile plans. It helps you control your monthly spend by setting a limit on out-of-plan charges.

You can adjust your Bill Cap in the iD Mobile app or my.idmobile.co.uk. Once you've reached your set limit, any further out-of-plan charges will be blocked, helping you stay in control of your spending. Keep in mind: your standard monthly cost and optional extras, including add-ons, are not included in your Bill Cap amount.

 

How do I set or change my Bill Cap?

 

To set or change your Bill Cap in the iD Mobile app or on my.idmobile.co.uk, you can:

 

  1. Open the iD Mobile app or log-in to my.idmobile.co.uk.
  2. Tap ‘Bills’.

 

 

  1. Scroll down.

 

 

  1. Tap ‘Manage bill cap’.

 

 

  1. Drag the slider or input a Bill Cap amount in the £ field. Tap ‘Save’ to update your Bill Cap.

 

 

I can’t access the iD Mobile app or my.idmobile.co.uk,​​​​​​. What should I do?

 

If you’re unable to access the iD Mobile app or my.idmobile.co.uk, simply contact us to set or change your Bill Cap.

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