I want to enter a competition on my local radio station in the U.K. and need to send a premium rate text costing £2 to a short number.
My settings within the ID app are enabled and I have enough of a buffer on my monthly bill to cover this so why am I unable to send them?. Thank you in advance for any help!
unable to send premium rate text but all settings enabled
+24Best bet, speak to our Live Chat team who can raise a ticket with our Network Partner 3UK.
Type ‘Speak to someone’ to connect.
Thanks.
+24Hi
You’ll need to chat Speak to someone on the Live Chat not here.
If you would like us to check this out please let us know, however we are having system issues at the moment.
Kash
Hi Kash,
Thank you for the advice. I tried to contact chat for days to no avail. Wont be extending my contract this year . I don’t like being dictated to. I make my own decisions and pay for any calls texts. Have a nice evening.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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