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Active Contributor
November 14, 2025

5G connection and data too low ?

  • November 14, 2025
  • 8 replies
  • 75 views

 

    8 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    November 14, 2025

    Congestion most likely.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    November 20, 2025

     

    Active Contributor
    December 8, 2025

     

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    December 8, 2025

    Why do you keep posting screenshots? There is no minimum speed guarantee. You get what you get!

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    December 9, 2025

    Hi ​@Konstantins ,

     

    Thank you for sending the screenshots through. To make sure I can help you correctly, could you please confirm what issue you’re experiencing with your network service?

    Are you reporting slow speeds, loss of signal, or something else? Once I have a bit more detail, I’ll be able to look into this further for you.

     

    Lamiya
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    December 9, 2025

    Hi yes the problem is the data som time 0 and i cant reseve the jobs as im delivery driver and i receveng jobs ower the mobile app

    Active Contributor
    December 9, 2025

    Why do you keep posting screenshots? There is no minimum speed guarantee. You get what you get!

    You can say get what you get if that is for free not if customer pay money for servive!

    Zubeida H
    iD Mobile Employee
    iD Mobile Employee
    December 10, 2025

    Hi ​@Konstantins 

     

    We do understand how frustrating this may be, we do apologize for the congestion. Please try doing a network reset to see if that will make your connection any better. 

     

    Thank you.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.