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Active Contributor
Konstantins
Active Contributor
Nov 14, 2025 10:36 PM UTC

5G connection and data too low ?

 

    8 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaul
    Platinum 
Contributor
    Nov 14, 2025 11:09 PM UTC

    Congestion most likely.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    KonstantinsAuthor
    Active Contributor
    Nov 20, 2025 9:33 PM UTC

     

    Active Contributor
    KonstantinsAuthor
    Active Contributor
    Dec 8, 2025 8:24 PM UTC

     

    WelshPaul
    Platinum 
Contributor
    WelshPaul
    Platinum 
Contributor
    Dec 8, 2025 9:24 PM UTC

    Why do you keep posting screenshots? There is no minimum speed guarantee. You get what you get!

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Lamiya C
      iD Mobile Employee
      Lamiya C
      iD Mobile Employee
      Dec 9, 2025 11:06 AM UTC

      Hi ​@Konstantins ,

       

      Thank you for sending the screenshots through. To make sure I can help you correctly, could you please confirm what issue you’re experiencing with your network service?

      Are you reporting slow speeds, loss of signal, or something else? Once I have a bit more detail, I’ll be able to look into this further for you.

       

      Lamiya
       

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Active Contributor
      KonstantinsAuthor
      Active Contributor
      Dec 9, 2025 12:47 PM UTC

      Hi yes the problem is the data som time 0 and i cant reseve the jobs as im delivery driver and i receveng jobs ower the mobile app

      Active Contributor
      KonstantinsAuthor
      Active Contributor
      Dec 9, 2025 8:06 PM UTC

      Why do you keep posting screenshots? There is no minimum speed guarantee. You get what you get!

      You can say get what you get if that is for free not if customer pay money for servive!

      Zubeida H
      iD Mobile Employee
      Zubeida H
      iD Mobile Employee
      Dec 10, 2025 10:50 AM UTC

      Hi ​@Konstantins 

       

      We do understand how frustrating this may be, we do apologize for the congestion. Please try doing a network reset to see if that will make your connection any better. 

       

      Thank you.

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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