5G connection and data too low ? | iD Mobile Community
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5G connection and data too low ?

  • November 14, 2025
  • 8 replies
  • 40 views

 

8 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • November 14, 2025

Congestion most likely.


  • Author
  • New Contributor
  • November 20, 2025

 


  • Author
  • New Contributor
  • December 8, 2025

 


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 8, 2025

Why do you keep posting screenshots? There is no minimum speed guarantee. You get what you get!


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  • iD Mobile Employee
  • December 9, 2025

Hi ​@Konstantins ,

 

Thank you for sending the screenshots through. To make sure I can help you correctly, could you please confirm what issue you’re experiencing with your network service?

Are you reporting slow speeds, loss of signal, or something else? Once I have a bit more detail, I’ll be able to look into this further for you.

 

Lamiya
 


  • Author
  • New Contributor
  • December 9, 2025

Hi yes the problem is the data som time 0 and i cant reseve the jobs as im delivery driver and i receveng jobs ower the mobile app


  • Author
  • New Contributor
  • December 9, 2025

Why do you keep posting screenshots? There is no minimum speed guarantee. You get what you get!

You can say get what you get if that is for free not if customer pay money for servive!


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  • iD Mobile Employee
  • December 10, 2025

Hi ​@Konstantins 

 

We do understand how frustrating this may be, we do apologize for the congestion. Please try doing a network reset to see if that will make your connection any better. 

 

Thank you.