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Adult content filtering

  • December 18, 2024
  • 2 replies
  • 112 views
Caz Ward
Community Member

Think have toggled the adult content filter to off yet I’m still unable to

access any sites that need to be over 18. Any ideas please. Was fine yesterday.

    2 replies

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2066 replies
    • December 18, 2024

    Hello ​@Caz Ward 

     

    Thanks for getting in touch. 

     

    Can you please also check that you do not have any filters on the browser you are using?

    Also, are you getting the restriction when attempting to access the site via WiFi or mobile data?

     

    Thanks, 

     

    Nat 

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • 1627 replies
    • December 21, 2024

    Just checking Caz.

     

    After toggling the adult filter to off have you scrolled down the page and clicked save?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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