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All day unable to make calls or receive calls.

  • June 25, 2025
  • 2 replies
  • 92 views

There is no signal since early morning. I can't make calls or receive calls. This is very frustrating. 

Post code.  E1 4JR

Best answer by WelshPaul

Hi ​@Anam10 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • June 25, 2025

Hi ​@Anam10 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 27, 2025

Hi ​@Anam10  we are really sorry for any inconvenience the outage caused. Our team at Three worked as quick as they could to get everything up and running.

Unfortunately from time to time, as with any technology, sometimes things don’t work as they should. We completely understand this isn’t ideal, and are very sorry this happened to you.