My husband and I have recently moved into a new house at postcode OX2 9DA. We both have ID and, according to the postcode checker, there should be excellent coverage in our area. However, we are experiencing extremely poor signal strength, making it nearly impossible to make phone calls, and there is no usable internet access inside the house.
As we both work from home, reliable connectivity is essential. Could you please investigate this issue and provide a resolution? If this cannot be rectified, we will need to explore switching to a different network.
We look forward to your prompt response.
Kind regards,
Tina
