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how to turn off this sim

A
New
 Contributor

Worse Network and speed .  I want to save this number but i want end contract with this sim after this month. 

Best answer by Decembersangel72

Hi ​@atiqrahman.ce 

To move to another provider (GiffGaff) then you will need to request a PAC code to do so.

  • How to request a PAC from iD Mobile:

    • Text: Send the text message "PAC" to 65075 from your iD Mobile SIM card. 
    • iD Mobile App/Online: You can also request a PAC by logging into the iD Mobile App or My Account online, going to My Account, and then selecting "End my plan". 

Just be aware that unless you have a month to month contract (and you are out of the cooling off period - 14 days) you will be charged to do so and it may be costly:-

Early termination fee

If you cancel a contract before your agreement ends, you’ll need to pay an early termination fee. The fee is based on your monthly plan charge and the time left on your contract and can be calculated as follows:

Full Monthly line rental charge x remaining contract length (days)

https://www.idmobile.co.uk/help-and-support/leaving-id


Hope this helps x

 

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    7 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 351 replies
    • March 28, 2025

    ​@atiqrahman.ce  How long have you been with IDMobile?  There's normally a cooling off period I think it's 30 day's in case one changes their mind.

    Here's some information that you need to read up on. 

    https://community.idmobile.co.uk/cancelling%2Dan%2Did%2Dmobile%2Dplan%2D109/how%2Ddo%2Di%2Dcancel%2Dmy%2Did%2Dmobile%2Dplan%2D43727

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • March 28, 2025

    Hey there ​@atiqrahman.ce, sorry to hear that.

     

    When did you join us please, and where did you order from?

     

    What’s your full postcode and what phone do you have?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New
 Contributor
    • atiqrahman.ce
    • Author
    • New
 Contributor
    • 2 replies
    • March 28, 2025

    Iphone 13 

    e sim

    london whitechapel 

    slowest network i think this id mobile

    i got giffgaff they r far better

    Decembersangel72
    Silver Contributor

    Hi ​@atiqrahman.ce 

    To move to another provider (GiffGaff) then you will need to request a PAC code to do so.

    • How to request a PAC from iD Mobile:

      • Text: Send the text message "PAC" to 65075 from your iD Mobile SIM card. 
      • iD Mobile App/Online: You can also request a PAC by logging into the iD Mobile App or My Account online, going to My Account, and then selecting "End my plan". 

    Just be aware that unless you have a month to month contract (and you are out of the cooling off period - 14 days) you will be charged to do so and it may be costly:-

    Early termination fee

    If you cancel a contract before your agreement ends, you’ll need to pay an early termination fee. The fee is based on your monthly plan charge and the time left on your contract and can be calculated as follows:

    Full Monthly line rental charge x remaining contract length (days)

    https://www.idmobile.co.uk/help-and-support/leaving-id


    Hope this helps x

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • March 31, 2025

    Hey there ​@atiqrahman.ce, sorry you feel this way.

     

    Can you confirm the full postcode please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New
 Contributor
    • atiqrahman.ce
    • Author
    • New
 Contributor
    • 2 replies
    • April 10, 2025

    Can you terminate 

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • April 12, 2025

    Hey there ​@atiqrahman.ce, when does your contract end with us please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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