how to turn off this sim

​@atiqrahman.ce  How long have you been with IDMobile?  There's normally a cooling off period I think it's 30 day's in case one changes their mind.

Here's some information that you need to read up on. 

https://community.idmobile.co.uk/cancelling%2Dan%2Did%2Dmobile%2Dplan%2D109/how%2Ddo%2Di%2Dcancel%2Dmy%2Did%2Dmobile%2Dplan%2D43727

Joe

Hey there ​@atiqrahman.ce, sorry to hear that.

When did you join us please, and where did you order from?

What’s your full postcode and what phone do you have?

Thanks,

Tyler

Iphone 13 

e sim

london whitechapel 

slowest network i think this id mobile

i got giffgaff they r far better

Hi ​@atiqrahman.ce 

To move to another provider (GiffGaff) then you will need to request a PAC code to do so.

• How to request a PAC from iD Mobile:

  • Text: Send the text message "PAC" to 65075 from your iD Mobile SIM card. 
  • iD Mobile App/Online: You can also request a PAC by logging into the iD Mobile App or My Account online, going to My Account, and then selecting "End my plan". 

Just be aware that unless you have a month to month contract (and you are out of the cooling off period - 14 days) you will be charged to do so and it may be costly:-

https://www.idmobile.co.uk/help-and-support/leaving-id

Hope this helps x

 

Hey there ​@atiqrahman.ce, sorry you feel this way.

Can you confirm the full postcode please?

Thanks,

Tyler