ID Mobile Number states, NOT REGISTERED ON NETWORK | iD Mobile Community
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ID Mobile Number states, NOT REGISTERED ON NETWORK

  • August 15, 2025
  • 1 reply
  • 68 views

My ID mobile can't call my child's mobile number (which has also recently been changed to ID mobile). Simply states, when I try to call her, 'not registered on network'

We've had the welcome to ID Mobile messages etc. but we can't phone each other or send texts.

 

Any ideas? I can't text her either.

We can communicate however and call via WhatsApp.

 

Thanks.

 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • August 15, 2025

Hi ​@mstevom 

 

Sorry to hear this, we’d recommend checking the following and seeing if the steps there help;

 

 

Tom